City restores driver license service to Windward Satellite City Hall

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Most people are all too familiar with the long lines at the Department of Motor Vehicles, but those lines should be getting a little shorter.

Hawaii Kai resident Tom Lundell was at the Dillingham DMV to take care of a driver’s license issue and was surprised by the long lines.

“Feel like it’s going to be a whole day event versus just an hour,” Lundell said.

Long lines are common at the DMV and have gotten longer since issuing Hawaii state IDs and drivers licenses are now done at the same place.

“We’re hoping for the best, but looking at this line, I’m not sure if the best is going to happen or not,” Lundell said.

In response to the long lines, especially at the Dillingham and Koolau DMVs, the City restored driver license service at the Windward City Shopping Center.

It doesn’t offer the same services as a DMV, so it does not give road tests. At the Windward City Shopping Center location, drivers can now apply for a duplicate license or renew their license up to six months before it expires.

“It was really quick. I did expect a long line. I just came from the bank and stood in a long line, so this was a nice surprise,” Windward resident Lani Kohatsu said.

The desk was closed back in October for budget shortages. Now, the restored driver license desk is expected to handle 2,000 license transactions a month, which should take all those people out of the lines at the DMV.

“It makes sense to distribute services evenly. Satellite City Halls is all about that,” Honolulu Mayor Kirk Caldwell said. “It’s not going to cost anymore money. What happened is when we shut down from this licensing area, we redistributed staff over to Hawaii Kai and Koolau.”

Now, that same staff is back and the City is saving money by not having to pay for employee commute.

For more information about Satellite City Hall locations, services and operating visit this website.

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