Mississippi woman says KFC asked 3-year-old granddaughter to leave because of facial scars from dog attack

UPDATE FROM KFC: No proof worker asked scarred child to leave

JACKSON, Miss. (AP) – KFC Corp. says it’s investigating allegations that an employee in Jackson, Mississippi, asked a 3-year-old to leave a restaurant because her facial injuries frightened other patrons. A spokesman says KFC is also giving $30,000 toward her medical bills.

The allegation was made Thursday on “Victoria’s Victories,” a Facebook page following Victoria Wilcher’s recovery from a pit bull attack in April. Photos show her facial scars and cartoon-decorated eye patch.

KFC posted an apology on the page, requesting details.

Spokesman Rick Maynard tells The Associated Press that the donation will be made regardless of what the investigation finds. He says KFC won’t tolerate hurtful or disrespectful actions to guests.

The page’s administrator wrote Sunday that “Victoria’s Victories” had gone from 250 people praying for Victoria to thousands.

The page had more than 94,298 “likes” on Monday at the time of this post

“As soon as we were notified of this report on Friday, we immediately began an investigation, as this kind of hurtful and disrespectful action would not be tolerated by KFC. Regardless of the outcome of our investigation, we have apologized to Victoria’s family and are committed to assisting them. The company is making a $30,000 donation to assist with her medical bills. The entire KFC family is behind Victoria.” – KFC spokesman Rick Maynard wrote in an email to The Associated Press


SIMPSON COUNTY, MS (WJTV/CNN) — A Mississippi woman says her three-year-old granddaughter was asked to leave a KFC in Jackson last month because of her facial scars.

Victoria Wilcher lost her right eye, and suffered a broken jaw, broken ribs and several puncture wounds when she was attacked by three pit bulls in April.

She had just been released from the hospital after a month of recovery.

Restricted to only soft foods, Victoria’s grandmother says she went to KFC to get her mashed potatoes and gravy.

But what happened next caught them totally off guard.

She said she sat down with her and started feeding her, and then a worker came over.

“She said that we’d have to leave, we were disturbing her other customers. Victoria’s face was disturbing other customers,” Kelly Mullins said.

On hearing the news, Victoria’s family took to Facebook with a post of her face, and a message reading “Does this face look scary to you?”

The message went on to say, “I will never step foot in another KFC.”

The KFC corporate offices reached out to the family and released a statement saying it has zero tolerance for any kind of hurtful or disrespectful actions towards their guests.

And the company is quote “committed to doing something appropriate for this beautiful little girl and her family.”

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