Hawaiian Electric crews responding to power outages

HECO over background

Hawaiian Electric crews are responding to power outages affecting approximately 1,500 customers in Hauula, Kaawa, Kahuku and other portions of Windward Oahu.

Earlier today, crews restored outages affecting 4,500 customers in parts of Makaha, Maunawili, Wahiawa and portions of the Leeward Coast.

Customers on Oahu should call 1-855-304-1212 to report any power outages or downed power lines.

In addition, Hawaiian Electric urges customers to follow these safety measures during and after a power outage:

  • Stay away from downed power lines. Assume they are energized, or “live,” and dangerous. If you see someone injured after touching a downed power line, call 9-1-1 for help, but do not approach the injured person.
  • When using a portable generator, carefully read and follow instructions in the manufacturer’s manual. Do not plug the generator into your household electrical outlets. Never use a generator inside a home, basement, or garage. Only use the generator outside, away from your home’s windows, doors, and vents.
  • If you become trapped in an elevator during a power outage, relax and stay calm until help arrives. Use elevator emergency communication systems to report where you are and who is with you. Do not try to force open elevator doors. Never try to exit a stalled elevator car. Always wait for trained and qualified emergency personnel.

Hawaiian Electric’s free “Information Handbook for Emergency Preparedness” includes these tips and more. It can be downloaded at http://www.hawaiianelectric.com/prepare.

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