Hawaiian Telcom offers toll-free line to help Puna customers

(Video still courtesy Hawaiian Telcom)

Hawaiian Telcom has set up a direct toll-free line for Puna customers to call and request that their calls be temporarily forwarded to another number, landline or cell phone.

The number is 643-1100, available daily from 7 a.m.-5 p.m., and this service comes free of charge.

The utility will also waive any applicable fees for Puna customers who are permanently transferring their service to a new location.

As part of a plan to ensure service continuity, Hawaiian Telcom has laid more than 40,000 feet of fiber along a new route. The company will continue to lay fiber as roads are completed and the power company has positioned new utility poles.

For updates, visit http://www.hawaiiantel.com/Support.


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