Ask HPD: What to do when you get suspicious phone calls

Detective Sharie Souza of the Honolulu Police Department Criminal Investigation Division will answer this week’s questions from a viewer.

Question: “We’ve been getting calls from different numbers, and the callers are asking us to send them money.  We believe it’s a scam, but it also seems real because they have a lot of our information.   What should we do to report this?  We don’t want to get punished if the call is indeed legit.”

Answer: Treat all calls that seem suspicious as a scam.  These scammers use personal information they obtain through various means to make their call seem legitimate.  Be cautious and suspicious when receiving these types of calls.

We want to remind everyone that if you have received a similar call, never give out your personal information or confirm it over the phone.  Above all, do not give money to strangers over the phone.

If you or someone you know has been a victim of a crime similar to this, please call 911 and report it.

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