Action Line Tax Days: Tax expert answers most common questions asked by taxpayers

It’s tax season and if you need help with tax filing, our Action Line Tax Days is here to help. On Wake Up 2day, IRS field assistance manager Grace McKnight answered some common questions.

A very popular question is, Where’s my refund? You can visit or the smartphone application IRS2Go 5.0 to find out about the status of your income tax refund.  You’ll need your Social Security number, filing status, and exact refund amount when accessing Where’s My Refund? So far this year, Where’s My Refund? received more than 179 million hits on

Earned Income Tax Credit (EITC) is another common topic of inquiry. The EITC is one of the federal government’s largest benefit programs for working families and individuals. Workers must file a tax return, even if they do not have a filing requirement, and specifically claim the credit to get the benefit.

Free tax help is available through VITA, the IRS Volunteer Income Tax Assistance program, and TCE, Tax Counseling for the Elderly. The sites provide vital tax preparation services for low- to moderate-income and elderly taxpayers. Find the nearest site via VITA Locator Tool on or Call 800-906-9887.

Free File is available at, thanks to a partnership between the IRS and the Free File Alliance, a consortium of 14 leading tax software companies.

The filing deadline is April 15, and if you can’t make it, you can get a six-month extension that will give you until October 15 to file. Use Form 4868.

Our Action Line is here to answer your tax-related questions. To reach the tax experts who have volunteered their time this week, call (808) 591-6399 today through Friday between 11 am and 1 pm.


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