Cruise ship cancels Hawaii port calls after switchboard malfunction

Grand Princess

Officials from Princess Cruises say the Grand Princess cruise ship has been cleared to sail, but its interisland itinerary has been scrapped.

At approximately 5:30 a.m. Monday, Nov. 30, a switchboard malfunction sparked a small fire while the ship was 20 miles off the coast of Hilo.

The fire was put out and no one was hurt. The incident triggered a small power outage.

Power was restored and all hotel and guest services resumed operations, but Grand Princess had to cancel its stop in Hilo and sail to Oahu, where engineers could inspect all systems and verify the safety of the ship.

Cruise ship officials say Lloyd’s Register and the U.S. Coast Guard reviewed all actions and cleared the ship to sail.

But, they add, while there is no impact to maneuverability or safety, the ship cannot attain maximum speed.

Officials canceled port calls to Nawiliwili on Kauai and Lahaina on Maui in order to return to San Francisco as scheduled on Dec. 10.

The ship will remain in Honolulu another day and depart Wednesday evening, Dec. 2.

The company issued the following statement:

We regret that this situation has impacted the cruise and sincerely apologize that we’ve been unable to deliver the expected cruise vacation experience. We are offering guests a full refund and goodwill compensation. In addition, should guests wish to depart the cruise in Honolulu, we will provide airfare to return them home.

Grand Princess is carrying 2,592 guests and 1,095 crew on a 15-day Hawaii cruise that departed San Francisco on Nov. 25.

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