Automated kiosks speed up entry for international travelers at Honolulu airport

(Photo: Hawaii Department of Transportation)

International travelers are moving through Honolulu International Airport faster, thanks to new Automated Passport Control (APC) kiosks.

On Feb. 29, 32 kiosks were put into service and since then, the Hawaii Department of Transportation said processing times have been reduced by 35-45 percent, which saves travelers anywhere from five to 15 minutes in line.

Officials say the kiosks expedite entry through U.S. Customs and Border Protection (CBP) for eligible travelers while continuing to maintain the highest level of safety and security.

“We are constantly looking for new and innovative ways to boost customer satisfaction, while also maintaining the integrity and security of the airport system,” said Ford Fuchigami, Hawaii Department of Transportation Director. “The new technology is already reducing the amount of time travelers stand in line which will help get them on to their vacation or business faster.”

Passengers are asked to verify biographic information and complete an electronic Customs Declaration. The machine will then scan the passenger’s passport and fingerprints and take a photograph of the individual. A receipt is issued, which the traveler must present to a CBP officer to finalize their inspection. Click here for more information.

HDOT’s Airports Division spent $1.7 million to buy and install the machines.

An average of 7,000 international passengers arrive in Honolulu daily.

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