Hawaiian Electric offers Time-of-Use rate option for customers

Hawaiian Electric’s new Time-of-Use rate program seem to be gaining popularity.

In just a week, more than 500 customers have signed up for program, most of them on Oahu.

With the new program, HECO charges you less for power used during the day, when solar energy production is highest, but more at night.

Only 5,000 people will be allowed to sign up, but can opt out at anytime if they feel the program isn’t working for them.

Customers could potentially save money if they shift their energy use to daytime hours for activities such as laundry, cooking, heating water, and charging devices.

“The amount of any savings will depend on how much a customer changes their usage. As a result, this program may not fit the needs of all customers,” the utility said.

    Oahu Hawaii Maui Lanai Molokai
Current Residential Rates
Oct. 2016 All Day 24.1 29.7 26.9 31.6 29.6
Time-of-Use Rates
Mid-Day 9 am – 5 pm 14.9 9.7 13.7 24.4 19.8
On-Peak 5 pm – 10 pm 37.3 49.2 39.0 38.6 37.6
Off-Peak 10 pm – 9 am 23.7 34.3 32.5 34.6 33.2

The program was developed under the direction of the Hawaii Public Utilities Commission and only available to residential customers. Participation is voluntary and limited to the first 5,000 customers who enroll.

The program runs for two years. Participating customers will receive information on their bills that compares their costs under this program and the normal residential rate for electricity. Customers may opt out of the program at any time.

To enroll or get more information, click here or call:

  • Oʻahu: (808) 548-7311
  • Maui: (808) 871-9777
  • Molokaʻi and Lānaʻi: 1-877-871-8461
  • Hilo: (808) 969-6999
  • Kona: (808) 329-3584
  • Waimea: (808) 885-4605

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