The city’s Department of Customer Services has shut down its commercial driver licensing office in Halawa after an armed robbery.
The city will instead accommodate drivers at its Kapalama Hale driver licensing facility on Dillingham Boulevard, effective Oct. 16.
The robbery occurred at around 2:30 p.m. on Friday, Oct. 6., at the facility on Salt Lake Boulevard near Aloha Stadium.
City officials say two men armed with machetes entered the office, threatened staff and customers, stole cash, and ran off.
They say five staff members and seven customers were there at the time.
One of the victims tells us the suspects took everyone’s cell phones while they robbed the office. They stole cash, but gave back the phones before taking off.
People who live nearby say they find people walking in that area all the time, but now they’re a bit worried about “the safety of the family and everyone else, that could happen to us here,” said resident Myles Iwamoto.
“I thought oh, what about my things? You never know, and generally we are not at home, so I was afraid of that,” said another resident who did not want to be identified.
This resident also tells us crime in the area has gotten better, but burglars have attempted to break into her home before.
“I changed all my windows too, for that matter. I had jalousies but I changed it all, because they pulled the jalousies out,” she said.
The city has also made some changes.
In order to improve services and the safety of the employees, officials say CDL operations will be available at the Kapalama facility while the driving test portion will continue to take place in Kaneohe.
The city processes about 10 commercial driver’s licenses per day.
The Honolulu Police Department says police are still investigating the case and are looking for the suspects.
If you have any information about the robbery, you’re asked to call police.